Terms of Service

1. Introduction and Acceptance

Welcome to WingSnob ("we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "user") and WingSnob, a food delivery service operating at 2576 Aurora Ave N, Seattle, WA 98109, USA.

By accessing, browsing, or using our website at wings-snobs.rest, mobile applications, or any of our food delivery services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.

To use our services, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater. By using our services, you represent and warrant that you have the legal capacity to enter into a binding contract. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

We reserve the right to modify, update, or change these Terms at any time without prior notice. Your continued use of our services after any modifications constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any changes.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "We," "Us," or "Our" refers to WingSnob, including its employees, agents, representatives, and affiliates.
• "You," "Your," or "User" refers to any individual or entity accessing or using our services.
• "Services" includes our food preparation, delivery services, website, mobile applications, customer support, and all related offerings.
• "Content" means all text, graphics, images, music, software, audio, video, information, and other materials available through our services.
• "Website" refers to wings-snobs.rest and all associated subdomains and pages.
• "Account" means the user profile you create to access our services.
• "Order" refers to any request for food products or services placed through our platform.
• "Delivery Zone" means the geographic areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our services for personal, non-commercial purposes only. This includes:

• Placing legitimate food orders for personal consumption
• Browsing our menu and promotional content
• Creating and maintaining a user account with accurate information
• Communicating with our customer service team for legitimate purposes
• Providing honest reviews and feedback about our products and services
• Sharing our content on social media platforms in accordance with applicable terms

3.2 Prohibited Use

You agree not to engage in any of the following prohibited activities:

• Illegal Activities: Using our services for any unlawful purpose or in violation of local, state, national, or international laws
• False Information: Providing false, misleading, or fraudulent information when creating accounts or placing orders
• Account Abuse: Creating multiple accounts, sharing account credentials, or allowing unauthorized use of your account
• System Interference: Attempting to gain unauthorized access to our systems, networks, or data
• Malicious Behavior: Uploading viruses, malware, or other harmful code
• Intellectual Property Violations: Copying, reproducing, or distributing our content without permission
• Harassment: Harassing, threatening, or abusing our staff, delivery personnel, or other users
• Commercial Use: Reselling our products or using our services for commercial purposes without authorization
• Automated Access: Using bots, scrapers, or automated systems to access our services

4. User Accounts

To access certain features of our services, you must create an account. You agree to:

• Provide accurate information: All information provided during registration must be current, complete, and accurate
• Maintain account security: Keep your login credentials confidential and notify us immediately of any unauthorized access
• Update information: Promptly update your account information when changes occur
• One account per person: Maintain only one active account unless specifically authorized by us
• Compliance responsibility: Ensure all account activity complies with these Terms

We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent activity. You are responsible for all activities that occur under your account, regardless of whether such activities were authorized by you.

5. Products and Services

5.1 Food Safety and Quality Standards

WingSnob is committed to maintaining the highest food safety and hygiene standards. All our food is prepared in compliance with local health department regulations and industry best practices. However, we cannot guarantee that our food products are suitable for individuals with specific dietary restrictions, allergies, or medical conditions.

5.2 Allergen Information and Disclaimers

Our kitchen processes foods containing common allergens including but not limited to wheat, soy, eggs, dairy, nuts, and shellfish. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens. Customers with food allergies should exercise caution and consult with our staff before ordering.

5.3 Product Descriptions and Pricing

We strive to provide accurate descriptions and pricing for all products. However, we do not warrant that product descriptions, images, or pricing are completely accurate or current. Prices are subject to change without notice, and all prices are in USD unless otherwise specified.

5.4 Order Placement and Acceptance

Placing an order constitutes an offer to purchase products. We reserve the right to accept or decline any order at our sole discretion. Factors that may result in order cancellation include:

• Product unavailability
• Pricing errors
• Delivery address outside our service area
• Suspected fraudulent activity
• Incomplete or inaccurate order information

5.5 Minimum Order Requirements

Delivery orders must meet minimum purchase requirements as specified on our website or mobile app. Minimum order amounts may vary based on location and delivery time.

5.6 Delivery Terms and Timing

We provide delivery services within specified zones during operating hours. Delivery times are estimates and may be affected by weather conditions, traffic, high demand periods, or other circumstances beyond our control. We are not liable for delays in delivery.

5.7 Order Modifications and Cancellations

Order modifications or cancellations must be requested immediately after placing an order. Once food preparation begins, orders cannot be modified or cancelled. Refunds for cancelled orders are subject to our refund policy.

5.8 Temperature-Sensitive Item Handling

We take care to maintain proper temperatures during food preparation and delivery. However, food quality may be affected by delivery time and environmental conditions. We recommend consuming delivered food promptly upon arrival.

6. Intellectual Property

All content on our website and mobile applications, including text, graphics, logos, images, videos, software, and design elements, is owned by WingSnob or our licensors and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. This license does not permit you to:

• Modify, copy, or distribute our content
• Use our trademarks or logos without written permission
• Create derivative works based on our content
• Reverse engineer our software or applications
• Remove copyright or proprietary notices

7. User Content

By submitting content to our services (reviews, comments, photos, etc.), you grant WingSnob a worldwide, royalty-free, perpetual license to use, modify, and distribute such content for business purposes. You retain ownership of your content but agree that we may use it for marketing, promotional, and operational purposes.

You represent that any content you submit is original, accurate, and does not violate the rights of others. Prohibited content includes material that is defamatory, offensive, fraudulent, or violates applicable laws.

8. Payment Terms

Payment is required at the time of order placement. We accept major credit cards, debit cards, and other payment methods as displayed during checkout. By providing payment information, you authorize us to charge the specified amount for your order, including applicable taxes, fees, and delivery charges.

You are responsible for ensuring payment information is current and valid. Failed payments may result in order cancellation. All transactions are processed securely through encrypted payment systems.

9. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Uninterrupted or error-free service operation
• Accuracy or completeness of content
• Security of data transmission
• Compatibility with all devices or systems

We do not warrant that our services will meet your specific requirements or that any defects will be corrected. Your use of our services is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, WingSnob's total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid for the specific order giving rise to the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless WingSnob, its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising from:

• Your violation of these Terms
• Your use of our services
• Content you submit to our platform
• Your violation of any third-party rights
• Any fraudulent or illegal activity

12. Third-Party Links and Services

Our services may contain links to third-party websites, applications, or services that are not owned or controlled by WingSnob. We are not responsible for the content, policies, or practices of third-party services. Your interactions with third parties are solely between you and the third party.

We may also integrate with third-party payment processors, delivery tracking systems, or social media platforms. Use of these services is subject to their respective terms and conditions.

13. Termination

Either party may terminate these Terms at any time. You may stop using our services and delete your account at any time. We may suspend or terminate your access to our services immediately if you violate these Terms or engage in prohibited activities.

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, disclaimers, limitation of liability, and indemnification shall survive termination.

14. Governing Law and Disputes

These Terms are governed by the laws of Washington State, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Seattle, Washington.

You agree to submit to the personal jurisdiction of these courts for the purpose of litigating any such claims. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may provide additional notice through our website, email, or mobile app notifications.

Your continued use of our services after any modifications constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of our services.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and WingSnob regarding your use of our services.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

16.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or infrastructure failures.